End of Lease Cleaning Canberra | Call 02 9052 5771 To Book

Testimonial

What our client are saying

Outstanding service I had a very pleasant experience at BCIC bond cleaning services especially services provided by Shubham. He was very understanding, helpful and gave excellent customer service. As end of lease cleaning services they did really great job as we received the bond back. Overall, the experience was outstanding. 100% recommend.

Jalpa Vyas

QUEANBEYAN , 2620, Canberra

Great job Great job with good communication and a reasonable price. Would recommend

Corey Callaghan

BRADDON , 2612, Canberra

Gets the job done ! Very good cleaning service, very amicable to listening to my questions before hand and orders during the clean. They came 30 minutes early though, so I was slightly unprepared!

Amanda Tao

LAWSON , 2617, Canberra

Excellent Service Cleaner was very punctual and efficient with their cleaning services.

Patrick Dowd

MONASH , 2904, Canberra

Great service! I received 100% my bond back! I will definitely be using your service again for my next move! The quality of service was outstanding, and I received 100% of my bond back! Not hiding fee!

Anuttara Tallents

Greenway , 2900, Canberra

Outstanding bond cleaning. Return customer! Second time using this company. Another flawless clean with no issues from property manager picked up. Outstanding prices for the thorough work they do. And if course, great having peace of mind with 72 hour guarantee.

Paul Ashton

WANNIASSA , 2903, Canberra

Reasonable Good communication. 2 bedroom apartment cleaned quite well. Did vary from original quote by 40 percent though.

Michael clark

TURNER , 2612, Canberra

Very efficient and professional. Cleaned my 1 bedroom apartment perfectly.

Isobel Healey

HUGHES , 2605, Canberra

Great jon Very good job, definitely would use again. Prompt and punctual.

Christie Hyde

WESTON , 2611, Canberra

Very good clean! Unit got a great thorough clean and got back full bond!

Dale Nicklas

DICKSON , 2602, Canberra

Inclusions & Exclusions - BondCleaninginCanberra

Our Bond cleaning service aims to clean the property to satisfy the Managing Agent (under the governance of the Residential Tenancies and Rooming Act 2008) of the cleanliness of that property for the tenant to have their bond released.

Our Bond ReturnGuarantee only covers the areas you have chosen to use our services (T's & C's Apply) .

Please see BondCleaninginCanberra full Terms and Conditions.
Please understand that Bond Cleaning can consist of many different components. It is your duty to ensure you have covered them all. For instance, a complete Bond Clean usually consists of

Bond Clean (Deep clean of the property)
Carpet Shampoo Cleaning (Stain Removal Not included)
For Steam Clean please speciafically ask.

And if required any specialty service like;

Pest Control
Pressure Cleaning
Upholstery Cleaning

Our quoting process covers these items individually, please make sure you have checked your quote for your inclusions. NOTE,each item will appear on the quote as a sperate service. For instance

Bond Clean
Carpet Clean

BondCleaninginCanberra use the latest cleaning techniques and products however at times ‘normal wear and tear’ applies and itis not possible for us to get the item back looking like new. We will however take before and after photos of some items to prove to the Managing Agent that without specialist intervention this is the best condition the item can be in.

Bond Cleaning Inclusions (Unfurnished property)

The following services constitute our Bond Cleaning service at BondCleaninginCanberra.

General

Remove cobwebs, insect marks and small nests where Pest control is not warranted
Clean fans, Air Conditioners and filters
Clean light fittings (where they can be safely removed and accessible)
Spot clean walls, light switches and power points
Clean skirting, architraves and doors
Clean drawers and cupboards including inside, doors and cupboard tops and shelving
Windows clean both sides (exclusions apply at heights and accessibility)
Vacuum sliding door tracks and clean tracks
Clean standard blinds, cords and rails (spot clean and dust).
Vacuum all the floors and carpets.
Mop hard floors.

Kitchen

Clean inside and outside and on top of all cupboards, doors and drawers.
Clean inside, outside and around stove top, elements, rings and knobs.
Clean inside and outside of oven, griller, doors, trays, racks, glass and knobs.
Clean inside, outside & behind refrigerator* and dishwasher* & microwave* space. (if applicable)
Clean and dry sink, drain holes, drainers and polish tap ware.
Range hood exhaust and filter -filter can be removed and cleaned.
Clean and polish splash back area.

Bathroom

Clean exhaust fans
Clean Inside and outside all cupboards and drawers.
Clean toilet, behind ‘S’ bend, around cistern & under and around toilet seat..
Clean bath, shower recess, remove built up soap residue on tiles and shower screens & soap holder
Clean sink and polish all tap ware and towel rails.
Clean mirrors and windows, window tracks and floors.

Laundry

Clean Inside and outside all cupboards and drawers.
Clean inside, outside and behind dryer*. Remove lint. (If applicable)
Clean inside, outside and around laundry tub, cabinets, shelves, drawers, tap ware.
Clean behind washing machine* space. Clean equipment and filters (if applicable).
Clean all walls, windows, window tracks and floors

Garage

Sweep floor and remove cobwebs

Patio

Sweep and mop floors, remove cob webs.

In addition to the above items a furnished property bond clean also constitutes;
(a furnished property is quoted differently given the time required)

Furnished

Dust and wipe over furniture surfaces

Kitchen cupboards will be cleaned if ALL ITEMS are removed and placed in front of the cupboard. WE TAKE NO RESPONSIBILTY or have no liability for any damage or breakages of cupboard items

NOTE: Standard blinds are blinds with a surface that can be dusted or cleaned without requiring a specialist and or extra time. For instance, material blinds or curtains would require a Blind specialist. Venetian & Roller blinds will be quoted separately based on the number of blinds in the property. Furnished properties will require a sperate quote.

*Cleaning behind/aroundthese items or any heavy object (as per our Terms and Conditions) over 5Kg must be moved by the client (and put back if applicable)for our cleaners to gain access and clean.

Additional Services (will be separately quoted)

The following services are quoted separately and will appear on your quote as a separate item.

NOTE:If they are not listed on your quote they are not included.

This list is not definitive. We have only listed the more common services, other specialty services exist such as household repairs, painters etc.

Carpet Cleaning
Blinds IE Venetians
Pool Maintenance
Garden Maintenance
Rubbish Removal

Furnished properties
Pest Control
Upholstery Cleaning
Pressure Cleaning

Bond Cleaning Exclusions of BondCleaninginCanberra

These items are excluded from our Bond Cleaning Service

Mould

We do our best to remove mould from areas however mould can be imbedded into silicon, grout and other areas. These areas will require a specialist to restore back to a normal state.

Damp Spots

Damp spots can happen anywhere in the house, often the ‘dry wall’ plaster can be affected. We will do our best to remove any mould and marks from Damp spots however we can’t completely make these spots disappear. These marks can return quickly due to excess moisture.

Complete Wall Clean

We spot clean the walls for insect marks etc .. however, a full wall clean requires more time and often does not have a different result. A full wall clean is only required if marks exist beyond normal ‘wear and tear’.

Discolouration

We will do our best to clean all items with our commercial experience however discoloration happens with normal wear and tear of the property. Often grout, toilets and plastics can discolor (often into a yellow colour) over time and they can’t be returned to their original colour without specialist intervention.

Tile And Natural Rock Stains

We do our best to remove stains however due to the composition of the tiles or benchtops (some being extremely porous) it is not possible to remove stains without specialist intervention.

Ceilings

We do not clean ceilings.

Dangerous Areas

Any areas considered by our cleaner dangerous for them to operate, this includes broken cracked PowerPoints/switches, rubbish, bio waste or any other hazard than can be deemed dangerous.

Heights

Our cleaners do not clean at heights. Any cleaning that requires a ladder will not be performed. For instance, Windows in a unit complex on the second floor.

Garage Walls

We do not clean Garage walls or floors

Specialist Services

Areas that require special cleaning equipment, specialist chemicals or a trained technician. Examples are Pressure cleaners (grease on garage floor), painters (walls extremely bad) or plasterer (holes in walls).

Additional Items

Items such as fridges, furniture or any items not listed in the inclusions will not be cleaned unless otherwise agreed upon by both parties in writing.

Furnished (If Applicable)

We will not clean inside cupboards, if items are not removed.

Kitchen items (Furnished if applicable)

We do not clean nor warrant all kitchen items that occupy cupboards and draws.

Furnished Property Exclusions

We do not clean or warrant, ‘nick knacks’, picture frames, vases, lamps, clocks, fruit bowls, linen and any item that may be decorative.

Bond Back Guarantee (T's & C's Apply) Exclusions with BondCleaninginCanberra

As well as the Bond Cleaning Exclusions, other exclusions exist that we can’t warrant under the Bond Back Guarantee (T's & C's Apply) at BondCleaninginCanberra.

Outside Windows

We will clean the outside windows where we can (excluding windows at heights or difficult access) however due to weather circumstances we cannot warrant them.

Outside Glass

We will clean outside glass where we can (excluding glass at heights or difficult access) however due to weather circumstances we cannot warrant this.

Outside Areas

Outside areas are areas that cannot be fully protected (closed off) from weather elements. Examples are balconies and patios, or any area that cannot be completely closed off such as an outside area of a house with only three walls. As per our inclusions we will clean any outside area as required however due to weather circumstances we cannot warrant these areas.

Post Pest Control

We will not be responsible and do not warrant items post pest control that may require additional cleaning directly related to the Pest Control. Examples are dead insects or animals that have accumulated due to Pest control being applied to the property.

Garage

We do not warrant any cleaning inside or outside of the garage.

Completion Events

A completion event is an event that has happened after the bond clean and within the warranty period which may influence the Managing Agents release of the bond in which the bond cleaner is not responsible for. We will not be responsible nor guarantee cleanliness in such an event. To determine these events ‘common sense shall prevail’. Examples of these events are;
- Buildup of dead insects that were alive during the clean and have since expired.
- A build up of surface dust that has settled after the clean.
- Dirt or grime near a window or door that has been left open.
- Insect/animal feaces.
- New residents have moved or moving in.
- Access to the property by a third-party contractor that has not been approved by us.

Kitchen items (Furnished if applicable)

We do not clean nor warrant all kitchen items that occupy cupboards and draws.
We refrain from removing the oven glass or door during the cleaning process due to high probability of breakage/damage.

Furnished Property Exclusions

We do not clean or warrant, ‘nick knacks’, picture frames, vases, lamps, clocks, fruit bowls, linen and any item that may be decorative.

FREQUENTLY ASKED QUESTIONS

Want to know more about our services? Please take a look at the commonly asked questions by our clients.

How Much Do You Charge For Bond Cleaning?

We provide customised prices to our customers that are calculated after understanding the size of the property and your needs. You can contact our customer care team at 02 9052 5771 to get an upfront and obligation-free quote. Our prices are final, and we do not add any additional costs at the last moment. Thus if you need anything more to be added to the cleaning checklist, then you must inform us about it in advance so that there is no confusion.

How Much Time Does It Take To Complete Bond Cleaning?

The duration of the job is again dependent on the size and the condition of the property. If the house has been locked for several months and has not been cleaned, then it will take more time to clean-up every corner. On average, our cleaners take 5-6 hours to perform end of lease cleaning in a one-bedroom one-bathroom unit. The number of hours increases with the number of rooms and bathrooms. For instance, a 3-bedroom 2-bathroom house can take somewhere close to 12 hours.

Do I Need To Be Present During the Bond Clean?

We prefer a vacant property while doing the cleaning as it means least disturbance and quick work. However, we leave the choice on our customers. If you want to stay and supervise, you can do it. Otherwise, you can go to work or run errands while we clean-up the house. We will call you to take a look before we leave so that you are satisfied. You can leave the keys with the neighbours if you are not going to be present on the day of bond cleaning.

What All Do You Cover In Bathroom Cleaning?

Bathroom cleaning is an essential part of bond cleaning in Canberra as it is usually covered with grime and filth on the tiles and floors and exhaust fans. Here is a list of the items covered our cleaners in bathrooms:

We clean all the cabinets and drawers from the inside and outside.
Our cleaners pay special attention to cleaning of the toilet, cistern, and the seat. We do not forget to clean the backside of the toilet and sanitise it to remove all the germs.
We clean up the showerheads and shower screens and the stains of hard water on the walls and the build-up of soap residue on the soap holder.
We disinfect and sanitise the sink and polish the faucets and towel rails along with the soap and toothbrush holders.
Our cleaners spend time on removing all the dust and grease from the exhaust fan and clean the window from both inside and outside.
Our clean-up includes removing all the stains and dust from the mirrors and floors.
We scrub and sanitise the floors and tiles and remove the cobwebs from the ceiling. Our disinfecting materials are made from natural ingredients like baking soda and vinegar and do not leave any chemical residue.

How Do I Trust Your Service?

Bond Cleaning In Canberra has been serving the people of the capital city of Australia for a long time and enjoys a successful track record. Most tenants, property owners and real estate managers rely on our service during the end of tenancy and recommend our services. Our cleaners are locally recruited professionals who have been vetted by the police and are fully insured. In case of any mishap, the insurance makes sure that there is no impact on the customer. Thus you can rest assured about the safety of your fixtures. Also, our cleaners are trained in cleaning and disinfection of all kinds of surfaces, including wooden cabinets, floor tiles, granite tops, window panes, doorknobs, metal handles, mirrors, range hoods, etc.

What Preparations Are Required From The Customers?

The clients must remove all the furniture before the arrival of our bond cleaners in Canberra. We will not be able to perform cleaning in an ideal way if the property is filled with heavy household items. The fixtures like carpets and BBQ can stay on the premise, and we will clean them appropriately. You must also make sure that utilities like electricity and water are available so that we can use our tools effectively.

Do You Follow Green Cleaning Methods?

Yes, we care about the environment and utilise only eco-friendly products to conduct bond cleaning in Canberra. We use organic detergent solutions and household items like baking soda and vinegar to disinfect and sanitise all the surfaces. Our natural products do not deface the fragile exteriors of the fixtures in the house or office. Also, they do not produce any chemical residues or fumes that can harm the environment.

How Do You Ensure Complete Coverage?

We have a team of trained and skilled bond cleaners in Canberra who have a vast experience of cleaning all types of residential and commercial properties. They are also equipped with the REIACT-approved cleaning checklist, which ensures that they cover every nook and cranny while following the industry benchmarks. You can also provide us with a list of your requirements if you want to be extra cautious about certain hard to reach surfaces.

Do You Use a Cleaning Checklist?

Yes, we use a REIACT-approved cleaning checklist that includes all the rooms and spaces inside the house. We even customise the to-do list of the systematic procedure to suit your needs. If you have any special requests in addition to our cleaning inclusions, we can add them to the checklist and complete the task perfectly. It is recommended to inform us at the time of booking about such additional services required. It will also help us to organise the required tools and crew members accordingly and provide you with the final quote upfront.

How Do You Clean the Kitchen?

The kitchen is often the dirtiest space in the house because of the oily grease on the surfaces. Here is how we manage to shine it up:

We begin by cleaning the ceiling and the top of the cabinets, followed by the tiles and the outside of the cabinets.
The next step is to clean all the cabinets and drawers from the inside and wipe all the appliances like the oven, refrigerator, and dishwasher.
We clean them using organic products to prepare them for healthy and hygienic cooking.
Our bond cleaners in Canberra wash and disinfect the range hood and the stovetop.
They remove all the grime and stubborn stains from the slab and countertop and clean the doors, windows, and floor.

Is Carpet Cleaning Included in Bond Cleaning?

Yes, we vacuum all the carpets in the rooms with the help of our industry-grade vacuum cleaners. However, if you need pressure cleaning for the rugs and carpets that are extremely dirty, you can inform us. We will arrange for a specialised carpet steam cleaning service that utilises high-pressure hot water cleaning to wash the carpets without affecting their shine or texture. Also, our experts have the skill of removing stains from the surfaces and deodorising the floor coverings to offer a hygienic and clean carpet. Thus, you must inform us about the condition of the carpets and book the required service.

What is Included in Outside Cleaning?

Bond Cleaning in Canberra provides both inside and outside cleaning of the property. For outside cleaning, we sweep the floors of the garage and the driveway and get rid of the cobwebs from the ceiling. We also sweep and mop the floor of the patio and eliminate all dirty cobwebs. If you have a garden area, we will help to get rid of the weed and trim the grass to give it a clean and beautiful look. With our cleaning service, you do not have to worry about the bond and the inspection. You can rest assured about getting the best results.